P A N T H A I A I R
FAQ

GET EVERY ABLE ANSWERS.

FAQ

Logistics is generally the detailed organization and implementation of a complex operation. In a ecos general business.

To arrange a shipment or obtain information on our products and services, contact our office nearest to you. Click Contact Us for location details.
The shipment can be calculated using the physical/actual weight or the dimension weight of your parcel. Dimension weight is used when the space of the package takes on an aircraft cost more than the physical weight of the package. IATA standard dimension weight is based on 6,000 cubc centimeters per one physical kilos and can be calculated as follows:
length(cm) x width(cm) x height (cm) / 6,000 = volume weight (kilogram)
A claim can be made by writing to us and sending supporting documentation that will help confirm your entitlement to claim. This may include commercial invoices, packing list, copy of air waybill, and survey reports.
We usually inform you the flight information with estimated time of delivery before the shipment is made. We currently do not provide real-time option to track your shipment; however, you can contact to check the status of your shipment. 02-504-3522-3
We serve all 77 provinces in Thailand.
The cargo can be dropped off at any branch location or any airport in Thailand. We offer a pick up service at a specific rate.
It is possible to transport live animals with certain rules and regulations. Please contact our office nearest to you so that our experienced agents can answer all your queries and guide you through the shipping process.
unnamed-10