The shipment can be calculated using the physical/actual weight or the dimension weight of your parcel. Dimension weight is used when the space of the package takes on an aircraft cost more than the physical weight of the package. IATA standard dimension weight is based on 6,000 cubc centimeters per one physical kilos and can be calculated as follows: length(cm) x width(cm) x height (cm) / 6,000 = volume weight (kilogram)
A claim can be made by writing to us and sending supporting documentation that will help confirm your entitlement to claim. This may include commercial invoices, packing list, copy of air waybill, and survey reports.
We usually inform you the flight information with estimated time of delivery before the shipment is made. We currently do not provide real-time option to track your shipment; however, you can contact to check the status of your shipment. 02-504-3522-3
It is possible to transport live animals with certain rules and regulations. Please contact our office nearest to you so that our experienced agents can answer all your queries and guide you through the shipping process.